Previous incidents
User Account Center is down
Resolved Jun 2, 2026 at 4:31am UTC
User Account Center recovered.
1 previous update
Authentication Service and User Account Center are down
Resolved May 14, 2026 at 10:31am UTC
Authentication Service and User Account Center recovered.
2 previous updates
Authentication Service and User Account Center are down
Resolved May 13, 2026 at 10:43am UTC
Authentication Service and User Account Center recovered.
12 previous updates
Authentication Service and User Account Center are down
Resolved May 12, 2026 at 9:07pm UTC
User Account Center recovered.
10 previous updates
Authentication Service and User Account Center are down
Resolved May 11, 2026 at 5:25pm UTC
Authentication Service and User Account Center recovered.
5 previous updates
Authentication Service and User Account Center are down
Resolved May 10, 2026 at 1:07pm UTC
Authentication Service recovered.
12 previous updates
Intermittent Site Impact from Upstream AWS/Convex Outage
Resolved May 8, 2026 at 2:09am UTC
Resolved: Intermittent Site Impact from Upstream AWS/Convex Outage
The intermittent availability issues affecting Tides have been resolved.
The issue was caused by an upstream AWS Availability Zone-level outage that impacted Convex, one of our backend infrastructure providers. Convex has mitigated the issue by moving affected infrastructure out of the impacted AWS Availability Zone, and service has remained stable.
We have not observed any further impact to Tides and are marking this inc...
1 previous update