Previous incidents
May 2026
May 10, 2026
1 incident
Authentication Service and User Account Center are down
Downtime
Resolved May 10, 2026 at 1:07pm UTC
Authentication Service recovered.
12 previous updates
May 07, 2026
1 incident
Intermittent Site Impact from Upstream AWS/Convex Outage
Degraded
Resolved May 8, 2026 at 2:09am UTC
Resolved: Intermittent Site Impact from Upstream AWS/Convex Outage
The intermittent availability issues affecting Tides have been resolved.
The issue was caused by an upstream AWS Availability Zone-level outage that impacted Convex, one of our backend infrastructure providers. Convex has mitigated the issue by moving affected infrastructure out of the impacted AWS Availability Zone, and service has remained stable.
We have not observed any further impact to Tides and are marking this inc...
1 previous update
April 2026
March 2026