Incidents | Tides Pilates Incidents reported on status page for Tides Pilates https://status.tidespilates.com/en https://d1lppblt9t2x15.cloudfront.net/logos/bc8bb24785a7006ec45d4a27143ab65b.png Incidents | Tides Pilates https://status.tidespilates.com/en en Intermittent Site Impact from Upstream AWS/Convex Outage https://status.tidespilates.com/en/incident/890612 Fri, 08 May 2026 02:09:00 -0000 https://status.tidespilates.com/en/incident/890612#16072e166f55cb3e7ff3be8753dfffa5fdbcaca8e9dfd2c764e69152b871c2bd # Resolved: Intermittent Site Impact from Upstream AWS/Convex Outage The intermittent availability issues affecting Tides have been resolved. The issue was caused by an upstream AWS Availability Zone-level outage that impacted Convex, one of our backend infrastructure providers. Convex has mitigated the issue by moving affected infrastructure out of the impacted AWS Availability Zone, and service has remained stable. We have not observed any further impact to Tides and are marking this incident as resolved. We will continue monitoring for any residual issues. Thank you for your patience. Intermittent Site Impact from Upstream AWS/Convex Outage https://status.tidespilates.com/en/incident/890612 Thu, 07 May 2026 23:00:00 -0000 https://status.tidespilates.com/en/incident/890612#da42fd6e0ebfc425b807d2e6decb122c2c3966afd6011ff3a93527b7febf2f3f We are currently experiencing intermittent availability issues affecting Tides Pilates users. This is related to an upstream AWS Availability Zone-level outage impacting Convex, one of our backend infrastructure providers. Convex has moved affected infrastructure away from the impacted AWS zone, and service is currently recovering. Some users may still experience brief downtime, slow loading, or intermittent errors while recovery continues. We are monitoring the situation closely and will post updates as service stabilizes. For support, please contact us through the normal Tides support channel.